Terms of Sales

INTRODUCTION

This document (and any document mentioned below) establishes the general conditions of use of this website ( www.axllemy.com ) as well as the general conditions of purchase of products through the latter (hereinafter conditions ").
Please read these Terms, our cookies policy and our privacy policy (hereinafter the “Data Protection Policies”) carefully before using this website. By using or placing an order through this website, you agree to be bound by these Terms and our Data Protection Policies. If you do not agree to all of the Terms and Data Protection Policies, please do not use this website.

These Terms are subject to change. It is your responsibility to consult them regularly, as the applicable conditions will be those in force at the time of use of this website or conclusion of the Contract (as described below).
For any questions regarding the Conditions or Data Protection Policies, please contact us by completing the form provided for this purpose.

The Purchase Agreement concluded between us (hereinafter referred to as the “Agreement”) may be entered into, at your option, in any language in which the Terms are available on this Website.

OUR CONTACT INFORMATION

The sale of products through this website is carried out under the name “AXLLE MY” by AXLLE MY, whose head office is 60 rue François 1 er 75008 Paris.

, registered in the Paris Trade and Companies Register under number 920 827 888, reachable at the following email address: axlle.my0@gmail.com.

YOUR CONTACT DETAILS AND YOUR VISITS TO THE WEBSITE

The personal information or data you provide to us will be processed under the Data Protection Policies. By using this website, you agree to the processing of this information and contact details and you declare that all information or contact details provided are true and accurate.

USE OF OUR WEBSITE

By using this website and placing orders on it, you agree to:
1. Use this website only to carry out consultations or place legally valid orders.

  1. Do not place false or fraudulent orders. If we have reason to believe that such an order has been placed, we will be entitled to cancel it and notify the relevant authorities.
  2. Provide us with your true and accurate email address, postal address and/or other contact information. Likewise, you authorize us to use this data so that we can contact you in the context of your order, if necessary (see our privacy policy).

You will not be able to place an order if you do not provide us with all the required data.
By placing an order on this website, you affirm that you are over 18 years of age and have the legal capacity to enter into contracts.

AVAILABILITY OF SERVICES

The delivery service for the products offered on this website is available in all countries.

VALIDATION OF THE CONTRACT

To place an order, you must follow the online purchasing procedure and click on “Authorize payment”. You will then receive an email confirming that your order has been taken into account (hereinafter the “Order Confirmation”). You will also be informed by email of the dispatch of your order (hereinafter the “Shipping Confirmation”). An electronic ticket mentioning the details of your order will be attached to the Dispatch Confirmation (hereinafter the “E-ticket”).

PRODUCT AVAILABILITY

All product orders are subject to product availability. In this sense, in the event of supply difficulties or if the products are no longer in stock, we will reserve the right to inform you about the possibility of ordering replacement products of the same or greater quality or value. or we will offer you a credit for the amount concerned.

If you do not wish to order these replacement products, we will refund any amount you may have paid.

REFUSAL TO PROCESS AN ORDER

We reserve the right to withdraw any product from this website at any time and to replace or modify any content or information contained therein. Although we always make every effort to respond as best we can to all orders, exceptional circumstances may arise such as a manufacturing or stock problem or a payment incident, and force us to refuse to process an order after have sent you the Order Confirmation. We reserve this right at all times. In this case, if payment has already been made, we will reimburse you for all amounts paid, including delivery costs as soon as possible, using the same payment method that you used during the transaction. In all cases, this reimbursement will not entail any costs to you.

We will not be held liable to you or any other third party for the removal of a product from this website, the removal or modification of material or content appearing there, or the failure to process an order. in the cases referred to above, after sending the Shipping Confirmation.

Article 9: Delivery

9.1: Information

The products are delivered to the delivery address provided by the consumer when ordering online or offline.
In the event that the delivery address is different from the billing address, it is appropriate for the consumer to provide these two separate addresses in the order form. Only the delivery address determines whether or not French VAT or country of delivery (if applicable) or customs duties are applied.
It is also up to the consumer to provide any information useful for delivery when ordering in order to allow the carriers to make the delivery. In the event of incorrect or incomplete information making it impossible for the carrier to make delivery, a second delivery will be made after the carrier returns the goods to the company AXLLE MY, subject to prior payment of the amount of new shipping costs from the consumer.

9.2: Delivery - absence

The products ordered are only delivered to their recipient against signature (unless they are light and small products shipped in a bubble envelope, which can be left in a letterbox directly, or if this option is not available). not offered by the selected carrier).
The consumer must carry out an examination of the physical condition of the package delivered by the carrier, in the presence of the delivery person. Any anomaly noted must be the subject of handwritten reservations entered on the carrier's delivery slip; these reservations must be explained, detailed, dated and signed by the consumer. If the delivery person does not give the consumer the opportunity to check the good condition of the package and its contents, the consumer has a period of 10 days to make reservations with the carrier, in the event of an anomaly linked to transport. Beyond this period, no reservations linked to transport will be admissible. In the event of absence, and depending on the carrier selected by the consumer when ordering, the latter leaves a notice in the consumer's mailbox inviting them to collect the products at a given address or to contact them to arrange an appointment for the purpose of making a new delivery.

9.3: Delay - Loss

In the event of a significant delay or difficulty locating the package, the consumer can contact the company AXLLE MY which will open an investigation in order to obtain explanations for the delay or to try to locate the package possibly lost by the carrier. The consumer must provide the AXLLE MY company with all useful information to enable him to locate the products ordered via the carrier. In such a case, the company AXLLE MY is dependent on the deadlines imposed by the carriers concerning the declaration of loss and reimbursement of the shipment. These delays may vary depending on the carrier. In the event of a significant delay, the AXLLE MY company will agree on a new delivery time in agreement with the consumer.

Article 10: Returns

10.1: Right of withdrawal

The consumer has a withdrawal period allowing him to renounce his purchase within 14 clear days from delivery, in application of the provisions of article L 217-4 of the Consumer Code. He must previously communicate his intention to return the package as part of exercising his right of withdrawal on the “product return” page in “my account”. The products delivered must be returned to the company AXLLE MY at the expense of the consumer and under his responsibility (he is responsible for insuring the transport), in their original packaging and showing no signs of impact. Subject to compliance with the above provisions, the company AXLLE MY will issue a credit note for the products ordered for the amount shown on the order form within 15 days of receipt of the products. No credit can be issued if the products are not in their original packaging, in good condition. The right of withdrawal of 14 days from receipt of the goods applies to professionals who (article L121-16-1 of the Consumer Code) have 5 or fewer employees in the company, and if the subject of the contract does not fall within the main field of activity of the said professional.

10.2: Return conditions (excluding withdrawal)

Any return can only be made after obtaining a returns number on the “product returns” page in “my account” and after explaining the reasons for the return. The returns number thus obtained is only valid for eight clear days. The risks of transport are entirely the responsibility of the sender, and it is therefore up to him to take all due care regarding the security of the delivery, in particular by ensuring its dispatch. Return costs are entirely the responsibility of the sender, except in the case where the return is caused by an error by the company AXLLE MY in the preparation of the order or in the cases provided for in article 7. In these cases precise, the return costs are reimbursed on the basis of sending by registered colissimo and on presentation of an invoice from the Post Office. No return can be motivated by a poor appreciation of the technical characteristics of a product or its incompatibility with other devices. Any return that has not been previously reported to the company AXLLE MY, does not include a return number, is not properly packaged, concerns a product whose packaging has been opened or which upon examination does not prove to be defective , cannot be accepted. It will then be up to the sender to recover their items at their own expense. If the latter wishes one or more items falling into one or more of the preceding cases to be returned to him/her, it will be up to him/her to pay in advance the sums necessary for this reshipment. Reconditioning costs may be deducted from any reimbursement sent to the consumer in the event that the returned merchandise has been accepted by the company AXLLE MY despite minor damage to the packaging of the merchandise (plastic film for example).


PRE-ORDER PRODUCTS

Pre-ordered products posted online on the website as “Pre-order” may be subject to longer delivery times than other orders. These delivery times will be mentioned on the website, but the products will in all cases be delivered within a maximum period of 30 days from the date of Order Confirmation.

Orders containing both standard products and Pre-ordered products (“Mixed Orders”) may be delivered separately and at different times.

As soon as the Pre-ordered products have been prepared, we will inform you of their shipment by sending a Shipping Confirmation.

You have the right to withdraw from the contract within 14 days from the date on which you or a third party other than the carrier you have designated comes into physical possession of the products without giving any reason. In the case of Mixed Orders, the withdrawal period expires after 14 days from the date on which you or a third party other than the carrier you have designated comes into physical possession of the last product ordered.

The preceding provisions are without prejudice to the contractual right of withdrawal of 30 days from the date of Dispatch Confirmation which you benefit from for each of the products which can be delivered separately in the event of mixed Orders.

If you make a purchase of a Pre-Ordered product, all provisions of these Terms will also apply to you.

TRANSFER OF RISK AND OWNERSHIP OF PRODUCTS

You will assume the risks relating to the products from delivery as defined in clause 9 above.

Title to the Products will only transfer to you upon receipt of full payment of sums due, including delivery costs, or at the time of delivery (as defined in clause 9 above) if this occurs on a date subsequent to payment.

PRICE AND PAYMENT

The price of the products will be that indicated at all times on our website, except in the event of an obvious error. Errors may occur despite our best efforts to ensure that prices shown on the Website are accurate. If we detect an error in the price of the product(s) you have ordered, we will inform you as soon as possible and offer to either confirm your order at the correct price or cancel this order . If we are unable to contact you, the order will be considered canceled and we will refund you the full amounts paid.

We are not required to sell a product at an incorrect lower price (even after sending you an Order Confirmation), if the error is obvious and unambiguous and you are reasonably able to identify it as such. .
The prices displayed on our website include VAT but exclude delivery costs, which will be added to the total amount to be paid, as established in our buying guide (see the “Shipping” section).

Prices may be changed at any time. However, no changes will have any effect on orders for which a Shipping Confirmation has already been sent, except in the cases described above.
After you have chosen all the products you wish to purchase, they will be added to your shopping cart. We will then process your order and you will be prompted to make payment. To this end, you must follow the different stages of the purchasing process by indicating or verifying the information required at each of them.

During the purchasing process, you always have the possibility to modify the data relating to your order before proceeding to payment. The purchasing process is explained in detail in our buying guide.

Furthermore, if you are registered as a user in our system, all data relating to the orders you have placed with us are available in the “My Account” section.

You can make payment using the following payment methods: Bank Card, Visa, Mastercard, American Express as well as through PayPal. You can also pay for all or part of your purchases using an AXLLE MY gift card or voucher, issued by AXLLE MY.

Gift cards cannot be purchased using another gift card.

However, if you have placed an order through one of the electronic devices available in the AXLLE MY store in France, you can also, in some of them, make your payment by any payment means accepted in these stores , with the exception of gift cards.


Your card data will be encrypted to reduce any risk of unauthorized access. Once your order has been placed, we will submit a pre-authorization request for a credit card debit to ensure that you have sufficient funds to complete the transaction. The corresponding amount will be debited from your card when the products subject to your order leave our warehouse, with the exception of orders placed through electronic devices available in certain Zara stores in France and paid at checkout of the store, for which the amounts will be charged when using your card in these stores.

If you make payment through Paypal, the charge will be made when we confirm the order.

By clicking “Authorize Payment,” you confirm that the credit card belongs to you or that you are the rightful holder of the gift card or voucher.
Credit cards are subject to validity checks and authorization from the card issuing organization. If we do not receive the required payment authorization, we will not be liable for any delay or failure to deliver the products and we will not be able to enter into a Contract with you.

An invoice in electronic format will be made available to you on our website in the “My account” section, which you accept.

PURCHASE OF PRODUCTS AS A GUEST

The site also offers you the opportunity to purchase products as a guest. Under this purchasing method, you must only provide the data necessary to process your order. At the end of the purchase process, you are prompted to register as a user or continue as an unregistered user.

An invoice in electronic format will be available by clicking on the PDF document in your order confirmation email.

VALUE ADDED TAX

Purchases made via this website are subject to value added tax (VAT) at the rate legally in effect on the day of sale.

EXCHANGE/RETURN POLICY


- Legal right of withdrawal
Right to retract

As a consumer, you have the right to withdraw from the Contract within 14 days without giving any reason.
The withdrawal period expires after 14 days from the date on which you or a third party other than the carrier you have designated comes into physical possession of the products or, in the case of several products forming part of the same order but delivered separately, after 14 days from the date on which you or a third party other than the carrier you have designated comes into physical possession of the last product ordered.

To exercise your right of withdrawal, please inform AXLLE MY of your decision by an unequivocal written declaration (in particular by means of an e-mail or postal mail).

You also have the option of using the withdrawal form attached, although this is not obligatory.

In order to respect the withdrawal period, you simply need to inform us of your decision to exercise your right of withdrawal before the expiration of this withdrawal period.
Effects of withdrawal

If you decide to withdraw from the Contract, we will reimburse you for all amounts paid, including delivery costs to the place of initial delivery (except for additional costs relating to the choice of a delivery method other than the method of standard delivery, the least expensive we have for you

offer), as soon as possible and, in any case, within 14 days from the day on which we are informed of your decision to withdraw concerning this Contract.
The refund method will be the same as the payment method you used during the initial transaction. In all cases, this reimbursement will not entail any costs to you. Regardless of the above, we may withhold reimbursement until we have received the returned products or you have provided us with proof of their return, whichever is earlier.


Please return the products in question or return them to the following address:

AXLLE MY

3 arum dead end,

97233 Schoelcher

and in all cases, within 14 days following communication of your decision to withdraw from this Contract according to the terms below.

The deadline is met if you return the products to us before the expiration of the 14-day period.

Your liability is only incurred with regard to the depreciation of the value of the products resulting from handling other than that necessary to ensure the nature, characteristics and functioning of the latter.

-Contractual right of withdrawal

When you return, you will be offered a credit for the amount of the item valid for 3 months.

A code will then be generated which you can use online at www.axllemy.com

Your credit is unique and nominative and can only be used by you.

In addition to the legal right of withdrawal granted to consumers, mentioned in the clause ---Above, you have the possibility of returning any product to us (while respecting the conditions of packaging, labeling as well as the quality of the product in it). same, because NO product will be accepted if you have worn it, washed it or without its original packaging as well as its label) within 7 days from the date of shipping confirmation of the order.


In the event of return of products made under the contractual right of withdrawal after expiry of the legal withdrawal period, the reimbursement will only relate to the amount paid for these products. Delivery costs will not be refunded to you.

In case of return to the store, you must present the product together with the attached E-ticket or invoice with the Shipping Confirmation, which is also saved in your account on our website. You can present the E-ticket in digital form from your mobile phone, or by bringing the printed version of the E-ticket to the store.

You can exercise your right of withdrawal under the provisions set out in clause 17.1 above. However, if you inform us of your decision to withdraw from the Contract after expiry of the legal withdrawal period, within the limit of a period of 30 days from the date of Dispatch Confirmation of the order, you must in all cases return the products to us so that we receive them within 30 days from the date of Shipping Confirmation of the order.

Common provisions

You will not have the right to withdraw from the Contract if it relates to the delivery of one of the following products:

  1. Customized products
    ii. Goods which have been unsealed by the consumer after delivery and which cannot be

returned for reasons of hygiene or health protection.

Any product, without labels, washed or without its original packaging cannot be returned.

Your right of withdrawal from the Contract will only relate to products which are returned in the same conditions as those in which you received them. No refund will be given if the product has been used after being opened, if it is not in the same condition as when delivered or if it has been damaged. You are therefore requested to take good care of the product(s) in your possession. Please return the products using or including their original packaging, instructions and any other documents, if any, accompanying these products.

You must send the product to be returned together with the printed version of the receipt attached to the Shipping Confirmation.

After examining the returned product, we will advise you whether or not you are entitled to a credit or a refund of the amounts paid. Delivery costs will be refunded if the right of withdrawal is exercised during the legal period and if all the products in question are returned. The refund will be made as soon as possible and, in any case, within 14 days from the date on which you inform us of your decision to terminate the Contract. Regardless of the above, we may withhold reimbursement until we have received the returned products or you have provided us with proof of their return, whichever is earlier.

The refund method will always be the same as the payment method for your purchases.

The risks and costs associated with returning the products will be your responsibility, as indicated above.

Please note that, following delivery of your order, in the event of exercising your legal or contractual right of withdrawal and if you are the one who organizes the transport of the returned products, and this without resorting to the return service offered by us , we cannot assume the risk linked to the return of products if it results from causes not attributable to AXLLE MY.

You are also reminded that you are responsible for the contents of returned packages.

In the event of an error in the contents of the returned package, not attributable to AXLLE MY, if it is possible to organize the return of the package to your attention, we can pass on the corresponding costs to you.

In any case, no provision of this clause will prejudice your rights recognized by law.

Returns of defective products

If you consider that the product does not comply with the Contract at the time of delivery, you must contact us immediately using the form provided for this purpose, indicating the characteristics of the product in question and the nature of the defect.


We will examine the returned product in detail and inform you by email, within a reasonable time, whether the product can be exchanged or are entitled to a refund (if applicable). We will refund or exchange the product as soon as possible and, in any case, within 14 days from the date on which we confirm to you by email that you are entitled to the refund or to the exchange of the product in question.

If a defect or damage is proven, the returned products will be subject to a full refund, including the delivery costs you paid and the costs incurred for the return. The refund method will always be the same as the payment method for your purchases.

All rights you enjoy under current regulations are preserved in all cases.

“Change in size or color”

Notwithstanding the provisions of article 17.1, if you consider that the size or color of the item you have purchased does not suit you, regardless of your legal and contractual rights of withdrawal, you can request the change of this item in the “RETURNS AND EXCHANGES” section of “My Account” on the website, and select the size or color for which you wish to change the first item purchased, provided (i) that it is the same item, (ii) that the price is the same or higher than the first item purchased (in this case, the price difference will not be your responsibility) and (iii) that certain payment methods have been used. Please note that this feature will only appear when the above conditions are met.

Once the size and/or color change request has been made and the return method selected, you can return the item to the INTIME SEDUCTION store in Guadeloupe. You must always return the product as soon as possible and in any case within a maximum period of 14 calendar days from the change request on the website. Neither of these two options will incur any additional cost to you.

If you choose to return the product, you must return the product in its original packaging, following the instructions indicated in the “RETURNS” section of this website.

We will send the new order for the product for which you have selected a new size within 2-3 working days from the change request and in any case within a maximum period of 30 days from this date.

This option will not present any additional cost to you. This new order will be governed by the provisions of these general conditions of purchase including the exercise of the right of withdrawal.

Please note that after 14 days from requesting a size or color change on the website, if you have not returned the purchased item first, via one of the offered return methods by AXLLE MY, we will be authorized to charge you the purchase price and the costs corresponding to the new order.


Right of withdrawal and return of orders from another country

If you have ordered products from a member country of the European Union other than Martinique via this website, clauses 17.1, 17.2, 17.3 and 17.5 above apply provided that collection by a courier mandated by us can only be made from the initial delivery address located in Martinique.

Also, we inform you that under no circumstances (with the exception of clause 17.4 for which this clause 17.6 does not apply) will we incur delivery costs for destinations other than those corresponding to the address initial delivery. We will also not incur return costs from destinations other than mainland France, Guadeloupe, Martinique and French Guiana.

LIABILITY AND DISCLAIMER

Our liability, under these Conditions, cannot be incurred in the event that the non-performance of our obligations is attributable to the actions of a third party, to your fault or to an event of force majeure as defined by article 1218 of the Civil Code and by case law.

Notwithstanding the foregoing, our liability will not be subject to any exclusion or limitation in the following cases:

  1. death or personal injury caused by our negligence;
    ii. fraud or deception; Or
    iii. in any case where it would be illegal or contrary to law to exclude, limit, or attempt

to exclude or limit our liability.

Due to the open nature of this website and the possibility that errors may occur in the storage and transmission of digital information, we do not guarantee the accuracy or security of any information transmitted or obtained through this website. website, unless expressly indicated otherwise.

All documents, descriptions and information relating to the products appearing on this website are provided “as is”, without being covered by any warranty, express or implied, with the exception of the warranties provided by law. In this sense, if you are party to the Contract as a consumer, we are required to deliver products to you that comply with the contractual provisions and we are held responsible to you in the event of a lack of conformity noted at the time of delivery. The products are considered to comply with the

contractual provisions if the following conditions are met:

(i) they must conform to the description we have presented and have the characteristics we have set out on this website;

(ii) they must be suitable for the purposes for which products of this type are generally designed;

(iii) they must meet the quality and performance criteria which are generally accepted for products of the same type and which can reasonably be expected.

To the extent provided by law, all warranties are excluded, with the exception of warranties benefiting consumers, which cannot legitimately be subject to any exclusion.

Indeed, AXLLE MY guarantees consumers against lack of conformity and hidden defects for the products on sale on this website, in accordance with the legal guarantee of conformity provided for in articles L.217-4 et seq. of the Consumer Code, and to the guarantee against hidden defects, within the meaning of articles 1641 et seq. of the Civil Code, allowing you to return defective or non-compliant products delivered.

It is recalled that the consumer who decides to act under the legal guarantee of conformity:
- Benefits from a period of two years from the delivery of the property to take action;
- Can choose between repair and replacement of the good, subject to the conditions linked to cost, provided for in article L 217-9 of the Consumer Code;
- Is exempt from providing proof of the existence of the lack of conformity of the goods during the twenty-four months following delivery of the goods.

The legal guarantee of conformity applies independently of any commercial guarantee granted.

The consumer may decide to invoke the guarantee against hidden defects in the item sold within the meaning of article 1641 of the Civil Code. In this case, the consumer can choose between canceling the sale and reducing the sale price, in accordance with article 1644 of the Civil Code.

Reminder of the provisions of the Consumer Code:
- Article L 217-4 of the Consumer Code: The seller is required to deliver goods that comply with the contract and is responsible for any lack of conformity existing at the time of delivery. He is also liable for defects in conformity resulting from the packaging, assembly instructions or installation when this has been his responsibility by the contract or has been carried out under his responsibility.
- Article L 217-5 of the Consumer Code: To comply with the contract, the good must:
1) Be suitable for the use usually expected of similar goods and, where applicable:
- correspond to the description given by the seller and possess the qualities that the seller presented to the buyer in the form of a sample or model;
- present the qualities that a buyer can legitimately expect having regard to the public declarations made by the seller, by the producer or by his representative, in particular in advertising or labeling;

2) Or present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.
- Article L 217-12 of the Consumer Code: Action resulting from lack of conformity is prescribed two years from delivery of the goods.

Reminder of the provisions of the Civil Code:
- Article 1641 of the Civil Code: The seller is bound by the guarantee for hidden defects in the thing sold which make it unfit for the use for which it is intended, or which reduce this use so much that the buyer would not have it not acquired, or would have given only a lower price, if he had known them. - Article 1648 paragraph 1 of the Civil Code: Action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect.

The products we sell, particularly items of a artisanal nature, often have characteristics specific to the natural materials used in their manufacture. These characteristics may be subject to variations in fibers, texture, knots or color. These variations can in no case be considered as defects or damage. You must, on the contrary, be aware of the existence of these variations and be able to appreciate them. We choose only the highest quality products, but natural characteristics are inherent in our products and must be accepted as part of their intrinsic appearance.

The provisions set out in this clause will in no way affect your rights as a consumer, nor your right to terminate the Contract.

Mediation

As a consumer, if you believe that your rights have been violated, you can send your complaint to the following email address: axlle.my0@gmail.com in order to request an amicable settlement.

INTELLECTUAL PROPERTY

You acknowledge and agree that all copyright, trademark and other intellectual property rights relating to all information or content appearing on this website will, at all times, be our property or that of those who have authorized us. granted the license. YOU

may only make use of this information to the extent that you are expressly authorized to do so by us or by those who granted the license. This does not prevent you from using this website to copy information necessary for your order or your identification information.

VIRUSES, HACKING AND OTHER COMPUTER CRIME

You must not misuse the Website by intentionally introducing viruses, Trojan horses, worms, logic bombs or other malicious or technologically harmful devices. You must not attempt to gain unauthorized access to this website, the server on which this website is hosted or any server, computer or database connected to our site. You agree not to attack this website via denial of service or distributed denial of service.

Any violation of this clause constitutes an offense under the applicable regulations in this matter. We will notify the relevant authorities of any such breach and cooperate with them to discover the identity of the hacker. Likewise, in the event of non-compliance with this clause, you will immediately cease to be authorized to use this website.

We will not be liable for any loss or harm resulting from a denial of service attack, virus or other malicious or technologically harmful device or material caused to your computer, equipment, data or your information as a result of using this website or downloading files from it or files from other sites to which this site has directed you.

LINKS ON OUR WEBSITE

If our website contains links to other third party sites and data, these links will be provided for information purposes only, without us having any control over the content or data of these sites. Consequently, we accept no liability for any loss or harm resulting from the use of these links.

WRITTEN COMMUNICATIONS

Under applicable regulations, we are required to send you certain information or communications in writing. By using this website, you agree that your communication with us will be primarily electronic. We will contact you by email or notify you through alerts posted on our website. For contractual purposes, you agree to the use of this electronic means of communication and you agree that all contracts, announcements, information and other messages that we send to you electronically comply with legal provisions requiring that such communications be formulated in writing. This provision does not affect your rights.

NOTIFICATIONS

Please preferably use our contact form to send us your notifications. Unless otherwise stated, in accordance with the provisions of clause 22 above, we may

send notifications to the email or postal address that you provided to us when placing your order.
It is understood that notices will be properly made and received immediately upon posting on our website, 24 hours after an e-mail is sent, or three days from the date of postage of any letter. To prove that a notification has been delivered, it will be sufficient to demonstrate, in the case of a letter, that the address was correctly written and that it was stamped and posted; in the case of an email, it will be sufficient to demonstrate that it was sent to the email address indicated by the recipient.

TRANSFER OF RIGHTS AND OBLIGATIONS

The Contract is binding on the parties, as well as their respective successors, assigns and assigns.
You may not transmit, assign, encumber or otherwise transfer a Contract or any of the rights or obligations arising thereunder without obtaining our prior written consent.

We may convey, assign, encumber, subcontract or otherwise transfer a Contract or any of the rights or obligations arising thereunder at any time during the term of the Contract. For the avoidance of doubt, these transmissions, assignments, charges and other transfers will not prejudice the rights which, where applicable, are recognized by law to you as a consumer, and will not constitute any limitation, restriction or exclusion of guarantees explicit or implicit that we could have granted to you.

FORCE MAJEURE

We will not be held responsible for any non-performance or any delay in the performance of our contractual obligations caused by events beyond our reasonable control (hereinafter “Force majeure”) as defined in article 1218 of the Civil Code and by case law.

It is understood, on the one hand, that our contractual obligations will be suspended for as long as the case of Force Majeure lasts and, on the other hand, that our execution deadlines for meeting these obligations will be extended for a period equivalent to that of the case of Force Majeure. We will endeavor as far as possible to put an end to the Force Majeure event or to find a solution enabling us to perform our contractual obligations despite the Force Majeure event.

WAIVER RIGHTS

If we cease to require strict performance from you of your obligations under the Contract or any of these Terms, or if we fail to exercise any rights or remedies to which we are entitled under this Contract or the any of these Conditions, this will in no way constitute a waiver or limitation of these rights or remedies and will not relieve you of compliance with your obligations.

No waiver by us of any specific right or remedy will constitute a waiver of any other rights or remedies arising under the Contract or the Terms.

No waiver on our part of any of these rights, remedies or conditions under the Contract will be effective until it is expressly described as such and communicated to you in accordance with the provisions provided for. in the notices clause above.

PARTIAL VOID

If any of these Conditions or any of the provisions of the Contract is deemed null and void by virtue of an irrevocable decision emanating from a competent authority, the other general conditions will remain applicable without being affected. by this decision.

ENTIRE CONTRACT

These Conditions and any document indicated in these Conditions constitute the entire Contract concluded between the parties with regard to the subject matter of the latter, and replace any agreement, promise or pact concluded previously orally or in writing between the parties. parts.
The parties agree that neither of them has relied on any declaration or promise made by the other party or possibly arising from any written or oral declaration during the negotiations carried out between the parties before the conclusion of the Contract, except as expressly provided in these Conditions.

Each party waives the right to exercise any recourse concerning possible false oral or written declarations issued by the other party, before the date of signing the Contract (unless these false declarations were issued fraudulently). The only recourse that the other party may exercise will be for breach of Contract, as stipulated in these Conditions.

OUR RIGHT TO MODIFY THESE TERMS

We have the right to revise and modify these Terms at any time.
You are subject to the provisions and Conditions in force at the time you use this website or place an order, unless we are required by law or competent authorities to change these provisions, Conditions or the privacy policy retroactively. In this case, any possible modification will also apply to orders that you have previously placed.

APPLICABLE LEGISLATION AND JURISDICTION

The use of our website and contracts for the purchase of products on this site will be governed by French law.
Any dispute arising from or linked to the use of the site or to said Contracts will be subject to the non-exclusive jurisdiction of the French courts and tribunals.

The provisions of this clause in no way affect the rights you benefit from as a consumer, under the applicable legislation in this area.

COMMENTS AND SUGGESTIONS

Your remarks and comments are always welcome. You can send them to us using the contact form.
Official complaint forms are also available to consumers and users. You can obtain them by calling 0590 22 94 18 (Call without surcharge, excluding possible cost depending on your operator) or by completing the contact form.

Last updated: 11/23/2023

ANNEX

Withdrawal form



(form to complete and return to us only if you wish to withdraw)



Address: AXLLE MY, 3 impasse des arums, 97233 Scheolcher, Martinique.


I hereby declare that I withdraw from the sales contract concerning the following goods: Order from / delivery from (*)




Consumer name




Consumer address




Consumer signature (only for paper forms)


Date